Refund Policy

We want you to feel confident about your enrollment. Here's how refunds work.

7-Day Refund Window

If you are not satisfied with the program, you may request a full refund within 7 days of enrollment, provided you have not accessed or activated any course content through the third-party platform (Cirrus).

After 7 Days

Refund requests made after the 7-day window are reviewed on a case-by-case basis. We understand that life circumstances change. Contact us and we'll work with you.

What Is Not Refundable

• Textbooks and access codes purchased through the Foothills store at paradigmeducation.com/foothills-pharmacy are sold by Paradigm Education Solutions / Kendall Hunt, not by us. Textbook refunds must be requested through their support at help.kendallhunt.com.
• Enrollment fees after course content has been accessed and activated. Once you've entered your textbook activation code and accessed course materials, the enrollment fee is non-refundable. This is because course content access cannot be revoked once activated.

How to Request a Refund

Use our contact form with:

• Your full name
• The email address you enrolled with
• Your reason for requesting a refund

We aim to respond within 2 business days. If approved, refunds are processed through Stripe and typically appear on your statement within 5-10 business days.

Extensions

If you need more time to complete the program beyond your 4-month enrollment period, contact us to discuss an extension. Extensions may be available on a case-by-case basis.

Contact Us

Foothills Technician LLC
630 Bostic Sunshine Hwy
Bostic, NC 28018
our contact form