Foothills Technician LLC ("we," "us," or "our") operates the website foothillspharmacytech.com. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.

Information We Collect

Information you provide

  • Account information: When you create an account, we collect your name, email address, and password.
  • Payment information: When you enroll, your payment is processed by Stripe. We do not store your credit card number. We receive a transaction ID and the amount paid.
  • Contact form submissions: If you use our contact form, we collect your name, email, phone number (optional), and message.
  • Course progress: We track your study progress, quiz responses, and checklist completions within the Student Portal.

Information collected automatically

  • Usage data: We use Mixpanel and Google Analytics to understand how visitors use our site. This includes pages visited, time spent, device type, browser, and general location (city/region, not precise location).
  • Cookies: We use cookies for session management (keeping you logged in), analytics, and advertising. See "Cookies" below.

How We Use Your Information

  • To provide and manage your enrollment and course access
  • To process payments through Stripe
  • To send you program-related emails (welcome email, study reminders, announcements)
  • To respond to your questions via the contact form or AI assistant
  • To improve our website and program based on usage patterns
  • To run advertising campaigns and measure their effectiveness

Third-Party Services

We use the following third-party services that may collect data:

  • Stripe (payments) — Stripe Privacy Policy
  • Mixpanel (analytics) — Mixpanel Privacy Policy
  • Google Analytics / Google Ads (analytics and advertising) — Google Privacy Policy
  • Anthropic (AI assistant) — Conversations with our AI assistant are processed by Anthropic's API. We do not store chat history.
  • Moodle (learning management) — Your course activity and grades are managed through our Moodle instance, hosted on our own server.

Cookies

We use cookies for:

  • Essential cookies: Session management, login state, CSRF protection. Required for the site to function.
  • Analytics cookies: Mixpanel and Google Analytics use cookies to understand site usage. These help us improve the program.
  • Advertising cookies: Google Ads may use cookies to measure ad performance and show relevant ads on other websites.

Most browsers let you control cookies through their settings. Blocking cookies may affect site functionality.

Email Communications

When you enroll, you will receive program-related emails including a welcome email, study reminders, and instructor announcements. You can opt out of study reminder emails at any time by contacting us at info@foothillspharmacytech.com. Transactional emails (enrollment confirmation, payment receipts) cannot be opted out of.

Data Security

We use HTTPS encryption on all pages. Payments are processed through Stripe's PCI-compliant infrastructure. We do not store credit card numbers. Access to student data is limited to program administrators.

Data Retention

We retain your account and enrollment data for as long as your account is active and for a reasonable period afterward for record-keeping purposes. Contact form submissions are retained for 1 year. You can request deletion of your data by contacting us.

Children's Privacy

Our program is designed for adults (18 and older). We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.

Your Rights

You may:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing emails

To exercise any of these rights, email info@foothillspharmacytech.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Foothills Technician LLC
630 Bostic Sunshine Hwy
Bostic, NC 28018
info@foothillspharmacytech.com

Course Companion

Hi! I'm your Course Companion. Ask me anything about our pharmacy tech program, enrollment, costs, the PTCE exam, or career info.